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| - My boyfriend and I visited this place after dinner last night. Wasn't really impressed... there was only one employee there it seemed like and she kept walking away from tending to customers to talk with her friends that were hanging out in there.
I don't tend to notice the dress/appearance of employees at most places but this girl was wearing skinny jeans and flats with her USwirl shirt... she was also wearing her hair down, which is very unsanitary because I know that she has to prepare the toppings and put yogurt in the machines. Seemed very unprofessional IMO.
Also for some weird reason, before I even handed the girl my money to pay for my yogurt, she said "thank you have a nice night", then took my money and then asked if I wanted the receipt. As soon as I said no, she turned and went into the back. It was just a weird exchange and it felt like she was rushing me, which I really did not appreciate because they were going to be open another few hours.
As for the yogurt, it was okay. None of the flavors were that appealing to me besides the coffee and regular vanilla and chocolate. The toppings bar was good though to me it seemed like too much and they had some odd things that I would never even think to put on frozen yogurt.
I also noticed that nearly all of the machines seemed to be running low on the yogurt and that some of the flavors were very melty/soupy compared to others. My bf and I shared a cup so we got 4 flavors. The ones he picked melted almost immediately and made my flavors taste like his... so he ended up eating the majority of the soupy mess that it turned into.
So overall, not a very good experience for me. Employee was extremely unprofessional and didn't seem to know what she was doing when it came to customer service. And she is technically a food handler/preparer so she should NOT have been wearing her hair down. Should have been in a pony tail at least.
Even if they could promise me the yogurt would be better if I visited again, I would never visit this place again simply because of their unprofessional, unsanitary, and rude employees.
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