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  • Seen at this location today: Man places box on counter for shipping. Staff person: "UPS does not provide tape." Potential customer: "Ok, can I buy some?" Staff: "I suggest you go to the dollar store and get some to keep in your glove compartment for times like this. UPS does not provide tape. The UPS Store is providing this tape," as she puts one eight inch strip on his box. She sees the AT&T box in my hand and says I'll need to know my account number to return the box here. Despite AT&T telling me the box can be returned as is at any UPS Store. My observations at this location are always with who may be the manager, and who has always seemed annoyed that businesses have UPS ship deals that indicate she should do something that won't result in direct cash for her location. I went directly to the Gammon/University UPS Store location and Zach helped me out. Friendly and professional - no sass. Greeted the customer after me with a welcoming tone. Drive the extra mile or two to it and avoid Odana Rd. location.
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