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| - We found a house we wanted to buy and our real estate agent recommend Victorian Finance. We got pre-approval, made an offer, offer got accepted and we started collecting paperwork. After we collect intial paperwork-Victorian Finance told us we need to bring our debt to income ratio a little bit lower and paying off $634 balance on our one credit card will be enough. We paid off $634 thinking everything will be fine. 3 days before closing they told us it's not enough and we have to pay $1800 on another credit card. I asked them why it's coming up 3 days before closing-they said the underwriter said so. Ok, fine, I paid off $1800. 2 days before closing they told us we have to CLOSE those accout our debt to income ratio stil high. I asked them if balance is $0 why is it make the difference if account closed or not, as long as there $0 balance-again the response was: underwriter said so. My husband convince me to do this, but one day before closing they said they need confirmation that account is closed. HELLO, I faxed you a letter from credit card company, your company did conference call with us and credit card company -what another proof you need? Our closing process been going on for almost 3 months now and I don't know if it's ever happen. During those 3 months I sent them tons of paperwork, they need proof for every deposit you made to you bank account (even for deposits less than $300), they never tell you your condition of approval up front-they just dump it on you little by little when there is not enough time before closing left and they know you have no other choice, If I knew -I would never use them. Please, do your research before choosing mortgage company-I will never recommend Victorian Finance
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