I've been here twice now. Both times I find that the guys that take your car and, specifically the lady inside at the counter, are unfriendly. I don't necessarily know the menu, but they assume everyone does, and just give you your ticket and tell you to pay for your wash, not even explaining to you what you truly get.
The wash itself is ok. I'm not saying it is great, as a few spots (license plate area around the back) are missed, but it is quick service, and for me, a great location.
So I would recommend that as you are the paying customer, take the time to see what you want and don't allow them to rush or push you into anything.