Brought my dog Spot there because I found blood in his urine. Dr. Bonab was calm and thorough every step of the way. He explained in detail of all the tests he would run and why and really made me feel very comfortable and well-informed about the whole process. I knew Spot was left in good hands when I came back to pick him up and his tail was still wagging all the staff were his new best friends. :) Absolutely recommend going here!