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  • My wife and I were referred to Sparks Family Medicine since our primary, Dr. Ng moved across town (FYI..Dr. Jeff Ng is AWESOME!). At first, they were very good and thorough for our physicals. They did a great job with getting us dialed in. I credit Dr. Fortson as he was my primary. He left the practice at the end of 2015. I was told that one of the other Doctors would become my primary physician, which I was willing to give a shot. That leads me to January 2016. My daughter is sick and I called them as they are a family practice with my wife and I as clients. They informed me that they cannot take any new patients until July. How can you not take the child of your existing patients? So I'm left trying to find care for certain members of my family? I understand not taking in new patients but excluding members of a family at a family practice seems like very poor business. When I asked, there was no explanation, just we can't take any new patients. I informed them that they now have a couple openings as I would not retain them as a caregiver. They really didn't seem to care that they were losing a couple patients. The "we don't care about you" attitude was really strange especially for a caregiver. Good news is that I found Dr. Fortson who I thought was awesome and he is still on my side of town. It looks like I will be following him to his new practice.
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