Cautionary tale to follow when I have more time...but do not trust them with your ac install! I have had 3 ac professionals check out farnsworth's install and they're all appalled and say it's companies like this one that gives them all a bad rep. Communication is terrible as well and i have been waiting a week to hear back from the owner/manager but am giving up hope because I wouldn't trust them to do it right anyways. Fixing their crap install will cost me around $2000. Terrible company.