Some of the people working here are really nice and helpful, especially the shorter young lady (maybe part asian) with really long hair. Another lady helped me get a bra and she was nice but not present at all and I really needed more help getting the right size because now I have one that is too wide. The lady mentioned in a different review with the short blonde bob haircut is truly a nightmare to work with. I had a return that was a gift and therefore, I have no receipt. It didn't have the full tag, but did have the plastic tag thing on it and was clearly never used. She went out of her way to make me feel awful and refused to work with me. I thought lulu stood by their products and making sure their customers were happy. I will certainly never go back to that location, simply because of her. Namaste. Lol