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  • Absolutely horrible. I ordered a Christmas arrangement through Teleflora and they gave the order to this place. The arrangement was called the Teleflora Silver & Snowflake's Bouquet. The mess Arizona Florist delivered wasn't even a holiday arrangement! According to the description the arrangement was to include "Red carnations, white alstroemeria and white cushion chrysanthemums are arranged with variegated holly, flat cedar, noble fir and red berries." The arrangement delivered didn't have the cedar, fir, red berries, or holly. I called and the person I spoke with told me the arrangement wouldn't look like the photo online, because they use all kinds of tricks to make the arrangements look more full in the photos, like putting the greenery in the back and the flowers in the front. I told her I understood that, but what they delivered didn't even have the elements described in the description. She sounded exasperated and said she would send out another arrangement, but said they don't have any holly. I said they shouldn't accept the order if they can't deliver described arrangement. She repeated that they would send another arrangement. I asked if it was going to be close to the photo and she said it would have greenery and berries, but wouldn't have holly. They did send another that was very similar to the first, but with some greenery and berries. No way should I pay all this money and then have to call and fight for the arrangement I was promised. I would NEVER use this florist again. Their work his horrid and, in my opinion, they completely rip the customer off. Ridiculous.
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