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  • Absolutely DISGUSTED by the work done at this shop! The people in the front office S and J do not know $hit about customer service. S looks like she just rolled out of the club an hour before she had to work. Went in for SIMPLE transmission SERVICE. They were supposed to replace any fluids with Mercedes Benz fluids. Well, when I had my car checked by MB, they noticed the transmission fluid was now yellow and not the standard red that MB highly recommends. After confronting the "office" staff, they tell me they use a "universal, synthetic fluid that's better than MB". Well, according to BOTH MB dealers in Las Vegas, you are not supposed to use anything except the RED fluids. They were insistent that it was alright to mix the 2 fluids, but now, the damage is DONE. I will NEVER go to this shop again and EVERYONE that I meet with a European vehicle, I will WARN them about this shop! This is not the first time I've been bamboozled by this place... First time, shame on YOU....
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