Wasn't pleased at all with the color job I received. I had highlights and was ready to go back to my natural hair color which is a medium ash brown. The stylist Jazz helped me and seemed extremely inexperienced. The entire time her co-workers were correcting her on how to color my hair which was concerning. I mentioned my hair appeared extremely red and she said "it will fade, it's supposed to be a chocolate brown". I came home to actually see my hair was streaky, with pinkish/reddish strands, an overall red/orange tone, hot roots and orange ends. I'd like to call and get it redone but I'm afraid to even go back! Even the hair cut was mediocre. I'm sure the other girls are great but I would not recommend Jazz.