It has been quite a few years since I visited Picture People for portraits and in the past (pre-Yelp), my experiences were mediocre at best. Today we had a great experience and I'm pretty jazzed about how cool my 2 year old's pictures turned out.
What went well:
**Online appointment process was EASY and problem-free
**Started our session right on time
**Only had to wait 30 minutes for prints to be ready
**Got some very nice shots despite lack of connection with photographer
**Great location--NOT in the mall anymore so a lot less distracting!
**Decent pricing for packages
**Prints were very clear and excellent quality
What I wish would be better when I have a portrait session is that the photographers be less stiff with kids. For a studio that specializes in child photography, my photographer and the other that was working while I was there were both just very stiff when working with kids. Kids won't warm up and genuinely smile if they don't connect with you. But then, most adults won't smile genuinely either if there's no connection. I had to work REALLY hard to get my boy to smile.
If you have a kid who doesn't smile on command or has a hard time warming up to strangers who are stiff around kids, keep this in mind when working with Picture People. Our portraits did come out beautifully, but not without a great deal of effort on my part. I will definitely go back because of all the reasons I mentioned above though. The end certainly justified the means. :)