I have lived in the Pennsylvania building for over 3 months now and I felt a need to counter act all these negative reviews I keep seeing on here.
Firstly when I called maintenance to fix anything I would always get a prompt response usually within 24 hours. I remember my mailbox lock needed changed and 2 hours later a maintenance man came up to check and order a new one.
People say Mozart has came into their apartment unannounced but that hasn't happened to us yet and Pennsylvania doesn't have a law requiring management companies to notice tenants when they will be coming over. So if you want a company to respect that you'll have to leave the state.
All the maintenance, management, and grounds keepers have been very polite and knowledgeable to my roommate and I.
Be sure to read all of the lease before signing. They have all the information in their leases.