I like that I see people constantly cleaning in between shifts and what not. The staff has been friendly - and we have visited at busy and not so busy times. Busy times are a little chaotic - at 4-5 pm the place gets packed! - and we usually try to avoid those.
Music is fine, not too loud. I am totally a fan of the amount of seating for the non-jumping grown folk. Not a bad idea to sign up for their email promotions. $13/hr isn't as expensive as the price next door, but I wouldn't say it's cheap either.
Great location. Most of these trampoline places are pretty far.