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  • Looks like another post is from an business development person. I'll give you the customer perspective. We have been Airband business customers for over 2 years. The frequent service interruptions aside, where they are even worse is in the resolution of the issues. Complete days lost due to complete service failures, partical failures (can't call overseas due to an "upstrseam provider") and customer support that when they get busy just goes to dead air. What riled me today is I had a billing question, so I call the big tool free number on the front page fo the website and I am told to call a different number (ironically, it is the 866 number mentioned in the other post). When i call that number I am told to hold or I can leave a message. I don't want to leave a message that may never get answered - I want an answer so I hold. 5 minutes later it just tells me to leave a message. What a colassal waste of time. Go with someone - anyone - else. As much distain as I had for Qwest, at least they answered the phone. They didn't really care to help you, but they did answer.
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