Let me start off by saying I will NOT return to this IHOP, ever. It was my first time going this morning and I was ordering a to go order. I got there at about 845, BEFORE the breakfast rush. I didn't have a complicated order, a pancake combo and a ham and egg melt. There were a couple other to go orders that came AFTER me, but of course their order came out before mine. I asked one of the receptionists after being quit annoyed when my order was going to be ready, but she began talking to another customer and told me "I'll check" after she talked to the customer. After about 45 minutes, my order finally came out. I didn't get a "sorry for the wait" or anything like that. Just told me the price. Mind you I ordered a pancake combo and had to ask for syrup, I didn't even get butter either. I got home, less than a 10 minute drive, and my food was not even remotely warm. All of it was cold. And to top of my horrible experience, I didn't even get any silverware. LOL not returning here and recommending nobody EVER eats here.