First let me say I moved to Pitt from upstate NY. N.Y. bagels and N.Y. pizza are hands down the best! I've lived in 10 states so I think I am a good judge. This place has n.y. style bagels down! Their bagel sandwiches are amazing too! I love this place! Yes, there can be a wait BUT you can call ahead and they have your food ready so you can skip the line. Staff is very friendly too. Oh they have so many things on the menu that I eat here a few times a week! Good cappuccino too! 5 stars all day long!