So, I went here yesterday for my 2pm appointment. Luckily, there is a paninis within a 5 minute walk of this place. I went and hung out at paninis until 4, only to come back and see they hadn't even started on my car. I was really annoyed but the owner was apologetic and ensured that they would do my car quick without skimping on the quality. Well, my car looks and smells great. I took off one star for the delay but workmanship is 5 star.