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  • No help when it comes to any type of maintenance. My two year old refrigerator (that has previously rusted on the front) now has a leaking ice machine and the freezer went out. When I called for help, Brothers Main just passed the buck. I earnestly asked if there was anything they could do, as we had purchased an entire kitchen of brand new appliances from them only two years prior, and was told no. That just doesn't seem like the type of customer service you should get from a local business. I don't mind paying for a repair, but now I'm on hold with Kitchen Aid for the past 45 minutes, because locally I could get no support. I love to support local and our community, but I would not recommend going here.
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