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| - My Family and I went to Got Sushi the night before Thanksgiving. The four of us walked in right before a larger group of about eight people. Being first come first serve, we asked the hostess/manager to seat us at the teppanyaki grill. The place was packed and there was only one grill available. The hostess proceeded to ask the group behind us if they had a reservation, to which I clearly heard a gentleman in the group respond "No". the hostess then informed my family that there was a reservation for the lone available grill that "will be here in about 10 minutes". We decided to sit elsewhere and have sushi instead of waiting for the grill. Once seated, I look back at grill and see the hostess had seated the 8 person group at the "reserved" grill. That's right, the hostess bold faced lied to us so that the larger group could be sat at the grill. Oh it gets worse.
I decided to not make a scene about this lie and ruin the dinner any further. we placed our sushi order and also some chicken yakisoba and an appetizer of green mussels. The yakisoba came out first, before the appetizer, and not with the rest of the food. PLUS it was with shrimp, not chicken.. so my wife just left the plate and waited for the waitress to return to fix the mistake. Someone came out of the kitchen, took the plate that had been sitting in front of her 10 minutes, and then took it directly over to another table that must have ordered the shrimp yakisoba. WHO DOES THAT?
they did bring out the correct chicken yakisoba, before all the other food.. again. 30 minutes later, the sushi arrives and is sub par. like most of the other complaints on here, dry rice and old tasting fish. definitely not fresh. As I am asking for the check to leave this disappointing night, they bring out the mussels! yes the fricken appetizer mussels! I say "no way" those were supposed to be an appetizer. The waitress says "ill put it in a box to go". After seeing the look of death I gave her, she offers to take them off of the check. I still don't know if she did.. they have hand written orders/receipts and are unreadable and not itemized. At that point, I just wanted to go and never return.
This was such a bad experience that it prompted me to open a yelp account. thank you Got Sushi for lightening my wallet $60 and a truly unforgettable evening, no matter how much I will try.
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