I have been to the store multiple times over the years...This past week my Husbands ring broke...I went in and Dan said no problem...I will have it fixed and ready in 24 hours...that was so comforting...He was a man of his word. I went back the next day and it was like new and he polished both our rings with a shine like they were just made...Of course while in the store I found a watch to give my husband as a gift during our upcoming vacation ...a great place to trust and shop..Again Thanks