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  • I'm not usually one to review the chains, but this Outback is so far off the norm, I feel obligated to warn others. Run! Hide! You have tastier options! While the servers here are pleasant and quick, the kitchen is not so efficient, and the managers seem to back up their cooks instead of listening to customers. Here are my three experiences: Visit one. Ordered the mahi mahi, which appeared thick and succulent on menu photo. Received thin, dry piece that smelled of ammonia and rot. Sent it back, manager told me she was sorry I didn't like the fish. It's not that I didn't like it, it was BAD. Visit two. Hubby ordered the coconut shrimp, his longtime fave at Outbacks throughout the country. Lo, these lived up to the name, shrimp. They were half the size they were elsewhere. Entree was fine. Ordered a salad, baked potato, and steamed broccoli, because I am a wild hog. Had to ask for broccoli several times before it came out, cold. Ate it anyway. Visit three. Coconut shrimp again, and these looked bigger! Yay! Boo. Same tiny shrimp, bigger breading. Boo hiss. Ordered a rare NY strip, with salad, baked potato, and broccoli. Received a medium steak, with salad and potato. No broccoli. Waiter came to check and knew before I told him that steak was overcooked. Offered to let me keep potato, but then he would've had to carry steak in his hands. Or teeth. Reminded him about broccoli. Manager returned with new steak, rare, but so tough and filled with gristle, I was stunned. Broccoli, hot. Yum. Tater, hot. Yum, until I discovered a huge rotted spot inside. When he came back to check on the replacement dinner, I showed him how hard the steak was to cut, but said I would eat it anyway...my husband was already done with his dinner. Showed him the potato, and he said it was just a piece of skin. Um, no. This girl knows rotten when she sees it. He gave in and brought me a new potato, but seemed clearly miffed that I was so picky. I am not a whiner, really. But when things are rotten, or are not properly cooked, I do send them back. At this Outback, the managers seemed irked with customers who exercise that right. Sad, really, because it is just as easy to exercise my right to eat elsewhere.
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