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| - I came in here during one of their promotions for massages and bath with my husband. Locations not bad easy to get to through public transit and driving, although I think their valet is service is costly. Old port location folks what can you say. Anyway went inside and Good Lord my nose stuffed out right in the moment. The air was extremely humid and since I am a bit sensitive this was really really a bad environment for me. Regardless I went ahead and the friendly receptionist explained me the procedures, asked if it was my first time and explained me the rules and the map. I still couldnt spend much time in the shower room either as the air was just too much. And neither was the spa. When I walked in my first impression was that the spa was just too small. It was on one level with only one sauna, hot bath and cold stations. I have been to several thermal spa places but this was kind of my first place where there wasnt any open air circulation going on. And since it was small I found my self having to wait for my turn. It was the same case in the relaxing room. The chairs or bags were too close to one another and I personally felt there was not enough privacy, with the whole time not having my nose open.
With having the negative parts out of the way heres the good things I felt.
The locker rooms were nice and I loved how they had a seperate palce for us to keep our coats and shoes outside, rather than stuffing them into the locker. They provide you with sandals, robes, 2 towels and a lot of toileteries including cleaners, creams, hair products etc. Nice touch :)
The staff is friendly, and if some of you had any bad experience with the spa itself and bad service then you know what I mean. I found the people really knowledgebale, skilled and appreciative who really wanted to help your stay as much stress free as possible.
The massage is why they earned another star and it was GREAAAAATTT. My RMT Simon, was one of the most skilled therapist I have ever known. My shoulder blades pain? Gone! I really felt calm and relaxed after the massage and wanted to straight go to sleep right after so Kudos! So was the same with the other masseuse... However I will add a comment that the massage really wasnt a full hour as what happens in most big spas. He started the massage at around 8 o clock and finished in 45 minutes... the 15 minutes? Hmm..
Anyway considering the expensive prices I am not likely to come back because the air just takes out the fun in being totally relaxed. I understand their zero noise policy because being on one floor and having a lot of clientelle around takes out privacy and the water just had too much scum and chlorine for my taste. I might come down for only a massage here, but its gonna take a lot of dehumidifers in the place.
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