My experience with this company was not only exceptional but amongst the best customer service I have ever received! They disclosed EVERYTHING, walked me through the entire rental process and made it very easy. I will gladly rent from this company in the future for all of my toy rental needs! If anyone has any questions about how good they were or my personal experience please reach out to me I would be happy to tell you all about how great of a company this is! A+, BEST IN THE BUSINESS! TOP NOTCH and very professional!