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  • Update to my last review. V's actually reached out to me and made good on the issues I described below. Additionally, they provided me with a $21.00 gift card which was nice however that is not why I am updating my review. I am updating my previous review score because my experience today was a 180 deg. turn around in the positive direction. Eddie cut my hair this time and did and outstanding job. I was greeted when I came in, and seated fairly quickly. I appreciate V's taking the time to make the needed changes as well as make me feel like am valued as a customer. *********************************************************************************************************** I am writing this while I sit here and wait. I called ahead to make an appointment for today if possible. I was told that they do walk-ins mostly and to come down. I drove up here and was asked to sign in. No greeting other than someone pointing at the sign in list. Several people who arrived after I did have been taken ahead of me. I've been sitting here waiting for about 55 minutes. If I am not next I will be leaving. I finally got a haircut over an hour later. Great cut but the shop could use better management.
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