Me and my family all came to firebirds for my girlfriends birthday the food was delicious but unfortunately my girlfriends step dad found a hair in his food killed the whole mood the manager did come talk to us and stated she would substitute the plate for another or something else but he had refused the manager did minus his plate from the bill this is the second time I've come to firebirds and sadly this may be my last it's sad great customer service great food great alcohol but I'm scared I might find a piece of someone in my plate:( firebirds unfortunately you get a 3 out of 5...you would of had a 5 out of 5 but your follicle ruined it D: