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  • Well, looking to expand our take out pizza choices. We tried ROSATIS. Spent $107.00. We loved the wings-ordered them naked to add the sauce at home. The deep dish was a hit. The thin crust was really thin and ho hum. So up to here we would use Rosatis again. Now this was the deal breaker. We ordered a cesar salad. We even asked specifically if they made their dressing in house. The fact that we got a garden salad isn't so bad. It's the reaction I got when I called back. I spoke to Rocky, the person who took our order. He was pretty clear it was a communication issue and it was our mistake. That never feels good especially after dropping $100 for take out. He did offer for us to bring the salad back and swap it --yeah, right- but continued to let me know about the communication mistake I had. Never offered to spot us a salad for next time and was 'sorry about that' several times. The whole experience was unsatisfying. I continue to be surprised and disappointed Ricky handled my call in such an indifferent manner. If that's how you are treated with a $100 order, can't imagine the customer service would improve for a $30-40 take out order. For us, never again. Not worth it.
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