My sister recommended Dr. Rao to me after I told her I'd maxed out my insurance benefits following the advice of another dentist, which had only resulted in constant problems and pain in one of my molars. I called his office to make an appointment to get the tooth extracted and they were able to get me in that same day.
Priscilla, who I spoke to on the phone, was so wonderful and understanding. She basically had to talk me off a ledge because I was terrified at just the IDEA of having a tooth pulled. I can't even watch scenes in movies where someone has a tooth pulled out!
When I arrived for my appointment, she remembered me from our phone conversation and went out of her way to reassure me and put me at ease. The same was true of Dr. Rao and the dental assistant (whose name I unfortunately don't remember because I was too busy being a big baby about everything.)
Dr. Rao took the time to find out what my situation was, to make sure I was as comfortable as possible, and to explain everything that was happening. For all the fear and anxiety I had going in, I STILL can't believe how smooth and pain-free the extraction was. I closed my eyes and when Dr. Rao said the tooth was out I didn't believe him! Because I didn't feel it come out and I thought there was no way it could all be over that quickly.
Dr. Rao is the Tooth Whisperer! Not only that, but he's honest and his prices are more than fair. I can't recommend him enough, especially if you're in a situation where you feel like a previous dentist may be pressuring you into expensive, possibly unnecessary procedures without even making the time to really listen and figure out what's best for you.
I only wish I'd found Discount Dental sooner!