I was so disappointed since I have been a fan of Carlos Bakery for years watching the TV show. My husband and I went in to get goodies to take back to our son and were not even greeted. The staff today looked like they hated their jobs and we were inconveniencing them by even being there. They had hand written prices on paper taped to the shelves for pricing on the mugs below these beautifully decorated dummy cakes?!?! The floors looked they haven't been clean in a very long time. On a happy note they seemed to take pride in cleaning in the actual kitchen area based on what I saw just not in the customer space. Overall very sad to see a business that prides itself on details be so lax on standards in this Carlos bakery.