My hubby and I decided to grab a a late lunch at DB after his visit at the VA on 3/30/18 at Concord Mills Mall. It took forever for our orders to come out. My hubby was famished as he is going through chemo treatment and had just had minor eye surgery. He ordered Philly cheesesteak and I ordered thai chicken salad and a couple glasses of sweet tea. The cheesesteak was just ok. My salad came without the marinated chicken, filled with kale and not the salad greens as indicate on the menu and the chips on top were over cooked.
The manager Josh took the salad off our ticket per the waiter with the grey blonde braids. You could have taken the tea off as well for all the time that waited . Very poor customer skills , you need to go back to training. We will never visit DB for food again.