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  • We ordered delivery from this restaurant and mistakenly looked at the menu for the South Hills location (granted, our fault). We tried to order a spinach, feta, and tomato bread twist and were told that we would be charged an extra $5 because they would have to "specially make it" since it wasn't on their menu. We then tried to order a small buffalo chicken salad and were told it didn't exist, and we could order a regular sized one for $12 (it is listed on their menu as $10). They have a small grilled chicken salad, but no buffalo. How hard is it to add buffalo to the grilled chicken?! The food arrived and we had been charged incorrectly for the wings and the salad, the ice we requested didn't arrive, the pizza was cold, and one of the salads didn't come with the garlic bread or dressing. We called to request that they fix our order, and we were told that we were wrong. The manager was really argumentative, so finally we just asked for our money back. They told us because we had only ordered from them once (which wasn't true) we couldn't get our money back. Why does that even matter? They finally agreed to give us our money back but said they would pick up the food. WHAT?! You want the food back?! Why in the world would you return the food that we have already opened? We had eaten the small salad (which was a tiny, tiny salad for almost $8) so they told us we couldn't have our money back for it since it was eaten. The worst service I have ever, ever seen. I would recommend staying away from this place at all costs.
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