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| - I'm so disappointed with my stay here. The hotel is clean, cute and the atmosphere seems great, but there are some major issues. Also- this was the second time I've stayed here and had similar issues, so I feel like I can say it's ongoing and I still tried to give them a chance.
First off, it's not a good sign when a hotel has ear plugs waiting for you in your room.
- They have wood style floors, which means you can hear every other person upstairs walking around.
- There is a bar/club that pounds music all night long. It woke me up twice and didn't stop until 3am. The pillows in my bed were literally vibrating. (I don't know if this is every night, but Weds for sure.)
- The gym equipment is terrible. The bike was broken and the elliptical was so loud, I couldn't even use it. Plus, the kitchen is next to the gym, so the entire time I was on the treadmill, I was completely over taken by the smell of food and bacon. Nice.
- TRUCKS! There is construction going on in the back of the hotel. I didn't know this or I would have NEVER checked in. The trucks start at 5:30am and beep, honk, people yell etc. It's horrible.
- Our room never got cleaned. We left our room by 7am and returned at 4pm to a dirty room. We were told the cleaners were behind and if we didn't let them in then, we wouldn't have our room cleaned. We were in the middle of relaxing before a dinner reservation, so we didn't get our room cleaned.
The only reason I gave this hotel one star is because it's within walking distance to Fashion Square and a ton of restaurants. If you like the nightlife, maybe the club part won't bother you, but if you're on a business trip... Stay somewhere else.
Sad, but true.
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