I'm going to write my review in point-form because Starving Artist's St. Clair location doesn't deserve the time or effort a full review takes to write.
Here is a summary of my latest experience:
- arrived with a group (which included three young kids) at 12:30pm on New Years Eve day. We were told it would take 45 minutes for food to arrive
- seated 15 minutes later
- 30 minutes later we placed our order
- 10 minutes later we received our coffee
- after 1.5 hours, we inquired with our server how long it would take for our food. We were told "like, about forever." Seriously
- food was finally brought to our table -- oops, completely wrong orders. Sent back to the kitchen
- complimentary chocolate milks were brought to the table to thank us for our patience
- after nearly 2 hours, we complained to the "owner" that we still hadn't received our food. He suggested, with attitude, that we get behind the counter to help (no, seriously!!!) and blamed everything on the servers (again, seriously!!!)
- colourful words were exchanged
- the manager told us to leave -- in front of a full restaurant
- we left, baffled as to what just happened
Holy smokes. The absolute worst customer service in the game.