I enjoy this coffee shop. Nice decor, clean, and a nice environment to work in. But on two separate occasions the staff has forgotten to complete my order, both times have been for similar reasons, someone would start making my drink... Then get distracted (texting), and not finish the order.
They staff is friendly enough, but they are still a service biased company. Forgetting to finish making my drink twice in the same month. Is annoying, but not the end of the world.
My suggestion would be not to get drinks to stay, they are always prompt to go drinks.