Stanley Security Solutions has very rude customer service both at the counter and on the jobsite. They made one of my customers that I sent them to very upset. Now I have to do damage control.... I guess this is what we get when big Walls Street companies like Stanley Black and Decker buy out local mom and pop shops. Their loyalty is to their stock shareholders and not those paying for their customer no-service. Their company culture definitely filters down to customer. Shame on you Stanley !