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  • I've been here a couple times, three times for my hair and twice for facials. Hair - honestly, you could get the same cut anywhere else, nothing special. Facial - I've gotten two here. The first one was with a girl who is no longer there, but, it was amazing. The recent one I got was horrible. Steamed for over 40 minutes, which is unheard of. Felt like I was going to suffocate. Two minute extraction (I actually had another facial a week after this one because I just felt like my face was still dirty and all my pores were clogged), followed by a 15 minute face mask. The lady was in the room for maybe about 15 minutes during the whole 1.5 hour process. Also, the lady had said she used to work for Dr. Murad, which was surprised considering she didn't know how to perform a proper facial. Honestly, you're better off saving some money and going somewhere else. Staff - horrible staff. The girls at the front don't greet you, are always doing their own thing. As I was checking out, one of them was on her phone texting - I don't think she even looked at my face as I was paying. Is this even allowed?? They're also just really rude, snobby and disrespectful. Environment - one of my favourite things about the salon is how nice and luxe it makes you feel, hence, the hefty bill at checkout. All in all, I'd recommend trying out a different spot. Your money is your word and it's better to spend it elsewhere because it's just not worth it spending it here.
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