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  • Walking into Advanced Physical Therapy was one of the worst mistakes of my life. I am a smart, educated, person and I missed many warning signs and red flags. I was there for pelvic therapy and while I was initially referred by my pelvic surgeon to a different pelvic therapist, the wait to get an appointment was 6 months. I was able to get in to see Mandy the next day. I was always there for at least an hour and a half because they were always overbooked. They had way too many patients per staff ratio so most of the time I was on my own to do exercises and had to wait for 10-15 minutes (sometimes 45 minutes) for the therapist to come and work on me. Mandy always put gloves on before she came in the room to perform internal pelvic work on me, which is extremely unsanitary. She walked around dressed very unprofessionally and in general the office dynamic was unprofessional at best. She always manipulated my spine and practically dislocated my shoulder because of how aggressive she was. I eventually had to ask her to stop doing it because it was hurting me (to which she mocked me in front of staff). She ended up hurting me and I reported her to the physical therapy board. She brought a lawyer that essentially called me crazy and said I was setting her up for a lawsuit. Well there is no lawsuit- but I would like to warn the community, and especially any female patient who needs pelvic floor therapy, to choose someone else. Spare yourself what I went through and take a minute to look up her license under the Arizona Board of Physical Therapists (and any other physician or health professional for that matter, since it is public record if they have ever been disciplined). You can find the allegations under the Board Meeting that took place on August 22, 2017 (again public record). Make sure you research who was with her on her behalf. It only takes a few minutes to do research that I wish I had done. Don't ignore warning signs like I did- I will regret it for the rest of my life.
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