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  • Our Maytag washer started making a horrible grinding noise the other night. I googled "charlotte appliance repair" and several places came back so I selected the 3 closest to my house that had decent reviews. The first place I called had a weird voicemail system that actually hung up on me. So I called Carolina Appliance Services. I spoke to a human being, explained the problem, and he set up an appointment with a technician for the same day. Bill, the technician, called before he arrived, arrived early, and knew exactly what the problem was (a bad water pump.) He had the new part in his van and changed it within an hour. He also was very careful and cleaned up the area under and around my washer. Based on this experience I would highly recommend Carolina Appliance Services.
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