Very poor customer service. Have been there 3 times in last few months and the same woman who I think is manager. she said some guy named John is owner. She is always rude never says hi, never has smile on, and just looks at you when you come in with blank stare. I came in to return package that needed very small amount of tape and I asked her if I could use some tape and she said it would cost me extra $1.10 for small amount of tape for top of box. She said strict orders from owner. Wow so you would rather lose a customer instead of giving them small amount if tape to help them out. I now go out of my way to go to another ups store.