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  • I have no problems with the store itself, the rating is a reflection of the automotive centre. It used to be good, very helpful staff. I had an issue with the windshield wiper motor, fixed it, no issues. My hood latch seized open, drove it in, they fixed it and showed me how to fix it myself for free. However, the last year and a half, my family has had nothing but horrible service there. My husband got his brakes replaced, and continued having issues with them. Took it in again a month afterwards, and the guy on the phone said that they were "worn through already" and that "they would replace them for free." Right. More like they didn't even replace them in the first place. Then once that was done, had more issues with brake noise. Brings it in, the calipers are seized. I am very surprised that brake work, and brakes can be replaced (apparently replaced twice) and the calipers cannot be inspected. So, they were fixed. Still has issues. This time we bring it to another brake place, and apparently a special coating is supposed to be applied as a last step of a brake install, and this was not done. This caused friction and noise. Applied the coating, no issues since. Prior to this experience, I also had my brakes done. I noticed a burning smell after highway driving, and then I noticed that my back right tire hub cap was burning hot. Brought it in, calipers seized. Had to get them replaced. We had not planned on using this garage again, however I took my car there to have the winter tires put on and an oil change. They drove it in right away, said it wouldn't take too long. 2 1/2 hours later, I go and check. Still waiting on an oil change, but they say it will be not too long. I waited another 40 minutes, walked home. It's now 5 hours since I dropped it off. Not done yet. Yup, never going here again.
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