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  • By far the worst experience in my entire life. First off the girl working the pharmacy didn't have a clue as to what an insulin needle was, then her boss "Nicole" yelled at me after I asked her how could she not know what an insulin needle is, after all she only works in the pharmacy. It only gets worse from here, then her boss "Nicole" told me she refuses to sell me my prescription because I was being rude. At this point her boss "Nicole", who I might at is the pharmacist at this location started discussing my medications out load in front of numerous customers, this is actually a HIPPA violation just in case nobody knows. Wait, it gets better. I finally convinced her that she can't withhold my prescription and I completed my transaction. I made my way to the front of the store and requested the manager, while I was discussing the situation with the manager the pharmacist "Nicole" stormed up to the front of the store and continued to badger and yell at me in front of the store manager who was trying to listen to what I was saying. Keep in mind all this happened in front of a half dozen or more customers at the front of the store. At this point I'm completely shocked at the level of unprofessionalism and total disregard for patient privacy regarding the HIPPA laws and regulations by the pharmacist "Nicole" at this location. Not only did she verbally attack me at the back of the store she purposely stormed to the front of the store and display even more levels of unprofessionalism. At a minimum this pharmacist "Nicole" should be fired and not be placed in a customer facing roll. Not only does she lack anger management skills she clearly doesn't coach her employees on how to properly help the customers and their needs.
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