We frequent this cinnebarre for the convenience factor and concept. The food typically is 4 star, what happened yesterday needs to be corrected.. We orders out usual popcorn, which is freshly popped with real butter. As for food we tried something we have never tried. Grilled cheese, which is accompanied with Annie's tomato soup. We liked that idea instead of fries and planned on sharing. The sandwich itself for $11 was cold and the soup.. Uh it was more like chunky luke warm tomato paste. I'm not sure what happened but we told waitress it wasn't we were expecting. So we just ordered side of fries... They were hot when brought out and crispy! I always order the splash, it's my favorite drink. It's a nice size glass of sangria that is always consistent! The drinks and most items on menu are, but there are a few you need to watch out for.. I wish they would get better about majority of food items on the menu since this is their concept! Really should of rated it 2 stars as there were only 6 other people in the theatre on a Tuesday. Personally unacceptable to have had to wait 15 mins after movie started for her to come back and place our order, I don't know why she was SO busy. I guess the other theaters.. But this is where they need more servers.. My sandwich shouldn't of been cold and really who the heck hasn't tasted that soup in the kitchen.. Good grief. Try this place, it is truly an awesome experience when everything is done the right and on time way! Management needs to get in there and get to work with the staff. Hope it gets better...