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  • Do not under any circumstances use this car rental agency. They scam you out of every penny. Horrible experience from the very beginning. Sure the rentals are super cheap in price but that's because they nickel and dime you else where. I just returned my rental after one day of use and the woman at the return vehicle line at 646pm on 12/12/2016 at the Sky Harbor location was an absolute disgrace. Yelled at me to keep moving my car forward in line, I'm sorry, I don't want to hit the car in front of me and then have you charge me for damages. She was extremely unpleasant and I was nothing but nice to her. This is the best part; I topped off my tank LITERALLY right before returning the car and she says "the tanks not full," as she pointed to the gauge. I told her I jusssssst topped it off. She proceeded to argue with me even after I showed her my gas receipt. She still said "the tank is not full." If I wasn't so drained from work and injuries I sustained from my car accident last week I would have said a few choice words to this awful person, but I was so tired that I had no energy. So I just said fine and took the $5 fuel charge. Even though I had proof I topped off the tank not 10 minutes earlier. If I could, I'd give this agency a -5 for the all round horrible service. You have been warned.
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