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  • First of all I would like to say Pei-Wei is a good chain if you compare to the quality of other places of it's kind. I walked in for lunch, and was surprised that they had brown rice. So I thought I could get a healthy meal, but I was wrong... I talked to the worker at the front for 5 min, and asked her if there is a healthy (no oily/greasy) style way of making the dish. Unfortunately, we established that there was no way to do this. Why have the brown rice option if you can't order the dish itself in a healthy way? I ordered the Pei Wei style chicken, and I waited for the food to come. 15 min later I finally got it. Keep in mind there was no one behind in line, and one person ordering from the "take out" line. I watched the whole process go down. The main chef put my plate down on the counter in the kitchen, and the "salad chef" was supposed to garnish it with a simple rosemary/parsley addition. That hand off took an extra 7 minutes.... It seemed to me that there was arguing, and disorderly production behind the counter. My other complaint would be that the dinner portion which not that large is kinda of pricey. The plate looks huge when it comes out of the kitchen, but the Plate comes with 75% rice, and 25% meat so don't be fooled. Why would you want to eat that kind of protein/carb ratio? I cannot order the lunch plate because it would not come with enough meat.
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