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  • This is my mom and I's favorite place for "fast food" style Japanese food. But as of late my order keeps getting f**ked up. I believe it's due to the high school kids they hire for up front who simply do not give a shit. I went on Monday, ordered by phone, paid (wasn't given a total) and realized when given my receipt that it was $42.00!! What??? For two rolls and a chicken bowl?? Well I was charged for three rolls and charged $2 to make my rolls spicey which if they give you sirracha for free why would it coat $2 to add a DRIZZLE to my rolls? Anyways...back to being charged for three rolls the girl at the counter tells me that "on the phone you specifically stated you wanted three". Um no I didn't and I'm telling you that now, so since my food isn't done and I ordered it 20mins ago can you correct it? She looked puzzled so I just said f**k it and took it. To top off a less then enjoyable experience I asked for a water cup while I was waiting, since my food wasn't done 20mins later, which she provided me and I got sparkling water from the machine ( no regular water button) which she then proceeded to tell me wasn't free. Excuse me bitch? I just paid for something I didn't order/ nor want so shut the f**k up. Never the less she shut up and I had a second cup. The owner is nice but needs to hire someone who gives a little more f**ks.
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