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  • I am revising this review, as Dr. Heetland and his staff have resolved all of the issues I brought up. That is good business!! Thank you Dr. Heetland and office staff!! We are staying here because of Dr. Heetland's expertise and because he takes care of his patients. Not sure what's going on with this place, maybe a new office manager? In the last month or two, they have 1) given us inconsistent information about our dates for using our eye insurances, 2) sent out multiple emails & texts about our children needing eye appointments, with completely incorrect dates, 3) did not update our address in their system and sent our children's contact orders (hundreds of dollars worth) to a previous address, and 4) also charged us $35 for a "missed" appointment which we had canceled via a voice mail left on a day when they were closed. I'm ready to move doctors, even though we really like Dr. Heetland.
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