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  • So my family and I went to Bonefish Grill for the second time today. We had patronized this location once before and had a very pleasant dining experience, so we were really excited to visit here again. We arrived there around 4:30 pm. and the restaurant was virtually empty with the exception of a couple sitting at the bar and 3 other families dining at the tables. We were immediately seated by the hostess and given menus. This is where our service ended. We waited and waited and waited for someone to at least come and take our drink orders. No one ever came. We also noticed that a group of servers were standing in the back chatting and wrapping silverware, but still no one came to get our orders. It was as if we were invisible! We decided to leave. When we got to our car, we decided to call the restaurant and ask to speak to the manager. The person who answered the phone ask for our name, and other grilling questions before placing us on hold. I personally don't think she ever got the manager because we were holding for about a couple of minutes before we decided to hang up. Needless to say, won't be back here again! Service appears to be hit or miss.
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