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  • I had the best shopping experience yesterdsy. Not only was Penney's having great sales and clearance discounts, they have an additional 20 percent discount to JC Penney credit card holders, and an additional 15 percent to brand new card holders for 24 hours. I explained to Donna, the customer service agent, that I wanted to purchase 2 items available online and she ordered them for me shipped to this store location to receive free shipping and obtain the entire 35 percent discount. She went above and beyond customer service by definition and am so thankful for her service, thinking outside the box and truly caring. I then brought My Mom that evening and we used the 35 percent discount and received another $10.00 discount based on the days purchases! What a great shopping experience - I will be back! Thank you Donna!
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