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  • You're reading this and I'm a total stranger, but PLEASE pretend like this was written by your mother, your best friend, from the person you most admire in the world. I need you understand that you should NEVER RENT FROM HERE. I rented a U-Haul cargo van from this location and this was quite honestly the WORST customer service experience of my life. I really wish I had read the previous review before going there. The van itself was fine (I was stuck and it was late otherwise I would have left) - no issues there - but the gentleman who claimed to be the owner is awful. I've rented from U-Hauls before (not this location) and had no issue. This owner told me not to read the contract before signing because "You wouldn't understand it." The contract itself was missing parts of it because it had been printed terribly. He didn't do a walk around of the vehicle with me and balked when I wanted to do one myself. Then he proceeded to make a series of sexist comments, telling me "I bet you're unmarried. No man would want you." and told me I needed love from a man - or "maybe you like women?" He then started to rattle off that he was worth millions and I was worth nothing. It was ridiculous. I don't feel like this reflects on U-Haul since I've rented from them in the past and had nothing but positive experiences. How this man is working as a representative of this company makes no sense to me. I cannot understand how it would even be possible.
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