We bought from here thinking the higher price would prove worth it for quality and customer service. Not the case. Within the warranty year, our oven light stopped working 3 times and was "fixed" 3 times. Surprise, surprise, it stopped working again. But now it's out of warranty. What will Grand do for us? Nothing. And, the refrigerator we bought from them stopped making ice after 2 years. Their response? "That happens sometimes." We have a 15 year old refrigerator in the basement that still makes ice. And that's where I'll be getting it from!! Thanks for nothing, Grand Appliance!